I have tried to relist these items but it does not work. Once you receive approval, you should see the option to “Relist” the item in the drop-down menu of actions on the stranded inventory page. When this happens to me, the only option I have left is to remove the inventory, send it back to me, and then send it back to Amazon again. This means you have bigger issues you need to address first. On occasion an ASIN will become restricted after we send it to FBA, and these inventory items will show up in our stranded inventory. So far the only way we’ve been able to take action on restricted ASINs is to create a removal order and have the item returned to us. I once accidentally deleted a parent and lost all reviews. Amazon actually issue a form which you can complete to certify exemption from HAZMAT requirements because finished cosmetics products (non-aerosol, non-flamable and non-perfumes) are exempt. Deleted listing: This listing has been deleted To activate an offer, select Create a new listing. They are all showing as Active. Deleted items from Amazon Photos are added to your Trash folder. To fix this you need to log in to Seller Central and find that item in your inventory… and then set you high and low prices… and that will stop the “high price error” notifications from happening. Same issue here! How I used to deal with split FBA shipments. they ‘forget’, or Amazon deems the product unsellable). FBA sellers should close and archive old listings. Some people claim that it's impossible to recover a post deleted from Facebook. Follow these steps: 1. But it's a great product and I have new great reviews now. 5% of all new sellers to the Amazon marketplace each year), Amazon's first FBA account manager, a banker and a management consultant. Stephen loves helping people turn part-time hours into a full-time income via Amazon FBA. Sometime they say it was a major technical problem where many sellers are impacted sometime they say someone hacked my account and deleted … Interesting… my fba seller account doesn’t have a “fix stranded inventory” link. Your email address will not be published. I'm really in desperate shape right now, and any help is much appreciated, UPDATE: I was able to find the old ASINs from the business reports. Filed Under: How To, Seller Central Tips, Stranded Inventory. It’s better to be prepared and have it backed up already. The other 10 are split between 5 other FBA warehouses. Deleted listing: This listing has been deleted. I am calling Amazon India seller support for last 1 week now but to no resolution. There are many reasons a listing might have quality issues. It’ a pain, but better than them sitting in stranded inventory for live. I did what a lot of us do: I’m listing 100 books. Video Marketing:: – intro, outro logo animation – Add and edit clips (Texts, Images, Videos) Discontinued listing: To resolve this issue, click Create a new listing and create a listing with the same ASIN and SKU as your FBA inventory. If you don't know how to create parent and children listings using the inventory file upload process, then I don't know how you could fix this. So how do I go about getting these stranded items relisted? If you don't know how to create parent and children listings using the inventory file upload process, then I don't know how you could fix this. They are all shoes and I used the UPS code to track and had amazon label them for me. I have tried to relist the items but I cannot find relist option, the only available option is create removal. The status column says active and available quantity is 1 for all these books. Switch to FBA or at least consider switching any problematic ASINs to FBA. Also call me back function has not been working for almost a year for me. Showing the ad to people that are unlikely clients increases your loss to accidental clicks. Mistakes are an inevitable part of the process when first joining up to the Amazon seller’s market. Facebook rewards relevant ads. Hello, My account was hacked and loads of products listed. We have no way to fix this issue and can not get out listing active again. Maybe they can help you. hi,Stephen 4. Open a help ticket with Amazon and they can help you best. Open up a ticket with Amazon and ask them. I just have 3 reviews and one of them is a 1 star because my item doesn't come with an accessory that it says it doesn't come with that accessory and needs to be purchased separately. Lol. I really appreciate you sharing your experience with us! Write a new child listing … Software compatibility and play experience may differ on Nintendo Switch Lite. That process usually costs me less than $1 and about a weeks worth of wait time. Get weekly tips and tricks on how to succeed as an Amazon seller - Subscribe for FREE today. That is the tab that needs updating. And as a professional seller why is Amazons support so sucky? Now, I look at the stranded inventory every few days and never find more than a couple of items at a time that need to be addressed. Then you can try these methods to eventually get approved: https://www.fulltimefba.com/getapprovednow. They all showed up as “receiving” the other day. After a while we need to create a removal order and maybe try to send it back in again later. Further research by clicking on the hyperlink 0 on quantity showed me that they were warehouse damaged, just not showing up on the damage report yet. Go to Seller Central and look under the Performance tab to see each of the possible issues you might need to fix first. I tried reaching sellercentral help, got a generic answer on how to add variations (exactly not what I'm asking for). Good news, Christian! If there is no help there, then create a removal order. No product information, no reviews, no inventory, no BSR, what can I do to resolve this issue? i send stock to fba and what i found is i have at least 300 items in fix stranded inventory. My very first shipment and everything is listed as Active but all are in Stranded Inventory with the same “Create Removal Order” as the only option. Required fields are marked *. (Added: 4/10/2017) As months progress Amazon continues to make their category approval process more strict. I have the exact same situation, Tom!! However, for this listing (in Spain, but applies to all EU countries) you have to use a comma: €13,99. ​Enter your name and email to receive your free copy of Seller Central Tips: Reimbursements, refunds, and how to correct other possible Amazon glitches. Notify me of followup comments via e-mail. Merchant Fulfilled sellers should delete them. I was already verified and approved to sell. Contact them and they can best help you: https://www.fulltimefba.com/openaticket I wish you all the best. Well, the “Manage FBA Inventory” page turns out to be more enlightening than the “Manage Inventory” page. Select Trash from the left navigation panel. Don’t worry, all is not lost. If your photos or videos are not deleted permanently, recover them using a web browser. Please ensure your PayPal email is active and will accept email. In fact, these restricted ASINs are often completely removed from the Amazon catalog, so it is impossible to relist them – if you click on the product’s link in the stranded inventory page, it takes you to a page on Amazon with one of those cute dogs saying the page cannot be found. Have you opened a ticket with Amazon and asked them how to best fix this? That’s good news! So I’m just copying the item’s description text from notepad and pasting it into the listing description, in Design View! This service makes things so easy, that you can set up your successful business without ever laying eyes on the product!But that’s also the issue. Hope this helps! I found the deleted ASIN from my old reports and put them as a child. Open up a ticket with Seller Central and ask them. The ASIN still exists. I had the same problem. Your product is still there, it is just hidden in the Amazon soup. All my products (around 2000 SKUs) are deleted from my seller account in 1 go as soon as Amazon team did some configuration changes after receiving my first FBA shipment. The Amazon inventory management is the logistical backbone of business and centre of operations which unfortunately means that errors made here can have some adverse effects on the business in terms of sales, reputation and profits. This had been recorded in Excel 2003. Now let’s look at each of these statuses and their implications. If you know how to create a parent/child listing, just re-do this process adding the deleted ASIN back into the parent. This is very annoying. Anyone know what may be wrong? I added them as child again. If inventory is stranded, it is not active and available to be purchased on the Amazon website. So I really want to recover them. Share small business news, tips, blog posts and information with BizSugar's community of small business owners and entrepreneurs. I would like to seek solutions on how to fix stranded inventory. Thank you. Thanks! Use the listing comments to indicate that the product is a club edition. Your FBA listing will not be active before Amazon's fulfillment center receive your inventory anyway. If this is still the case, I’d open up a ticket with Amazon and ask them what’s going on. I’ve been able to list most that were stranded… others I realized why they were stranded that made sense (they were restricted). I only post these links when I firmly believe they will help you and your business, and I do not endorse products or services that I haven’t personally used and found to benefit my business. Discontinued listing: To resolve this issue, click Create a new listing and create a listing with the same ASIN and SKU as your FBA inventory. However, it sometimes happens that customers don’t return the item within that time-frame and the product never makes its way back into your inventory (i.e. I tired to search the ASIN and UPC, but could not find the pages. If you do not see the Fix Stranded Inventory tab, you do not have stranded inventory! Please let me know. I did what a lot of us do: I’m listing 100 books. So if you have a product that you have multiple copies of in different conditions, then deleting one of the listings will delete them all. Just in case. You can suppress your Amazon listing and it won't affect the honeymoon period. If there is not an option to edit or convert to FBA, then I usually create a removal order and have it mailed back to me. I was the best rated item in my category with high praises, and now only have 3 reviews with 3.5 rating. Can I ask you some ways to solve this problem and activate all those stranded inventory items without applying create removal? Before it arrived though i accidentally deleted the listing Ive created from the “inactive” section of my inventory. The Reseller’s Guide to Online Arbitrage, The Reseller’s Guide to Road Trip Arbitrage, Married to Reselling: Balancing Family Life With Your Online Business, Turn Part-Time Hours into a Full-Time Income via Amazon FBA.